Make sure your Mac is connected to the Internet. Remove the printer queue from the list of printers, and then add it again. Step 2: Delete the existing print queue and add the printer If the printer remains offline or displays an error, continue to the next step. If the printer prints, you can stop troubleshooting. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.įind the printer names that match your printer from the list of devices.įigure : Printers and Scanner window with multiple names of a printer in the list Step 1: Remove multiple printers from the printer listĬheck for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. The following steps will help to install the Airprint drivers. I found that this printer supports Airprint. Are you trying to connect the printer wirelessly or via USB? I'll be glad to assist you with this case. On your new HP ENVY 5032 All-in-One Printer and are unable to download the drivers for the printer.
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